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Evaluating Mobile Technologies for Human Development

Comparing mobile technologies and broadband as long term development tools

What are the comparative development potentials for mobile technology versus broadband/internet technologies? How should UNDP country offices invest in these technologies?
  • cost comparisons
  • infrastructure deployment requirements
  • user accessibility
  • open access vs. paid access
  • sustainability vs. scalability
Indicators: price trajectories for both technologies, user trends, adoption rate, penetration, related infrastructure deployment, competing technologies.
Data Sources: World Bank, ITU, OECD, Nokia, Vodaphone-UN Foundation

The social scope of mobile networks

Are mobile technologies really reaching the poor? Who are the early adopters? Who uses mobile technologies (and social networks) for development and how? How can UNDP ensure that mobile development projects reach their target population?
  • socio-economic mapping of mobile users, participants in mobile4dev projects
  • (technological) literacy 
  • mobile coverage, user subscription
  • user trends: how do people use their mobile devices in developing countries?
  • what demographics are telecoms reaching for next?
  • Are telecom (data) services affordable?
Indicators: Correlation of social, economic, and geographic factors to mobile subscribers, mobile technology participants, and user trends. Price of mobile devices, services and subscription as compared to mean incomes for specific regions, groups. 
Data Sources: World Bank, ITU, OECD, Telcos, Ushahidi, eflyer

Social networks and development

How can social networks and web 2.0 services such as Twitter and Facebook transform development practice? What does the example of the recent use of Twitter during the Iranian election controversy tell us about the application of social network technology for social justice?
  • civic engagement, citizen (mobile) activism
  • public participation
  • independent media
  • democratic accountability 
Indicators: service penetration, adoption rate, active users, user trends, audience, impact
Data Sources: Twitter, Facebook, Google Ad Planner, Ushahidi

Government policy and regulation of mobile technologies

How will government policy and regulation of mobile networks shape the potential for mobile phones to stir development? 
  • liberalization of mobile networks
  • pricing trends for mobile subscription
  • citizen privacy issues
Indicators: 
Data Sources: OECD, World Bank, ITU

Topics for Best Practices

  • Civic Engagement
How citizens use mobile technologies and/or social networks for political participation, transparency, accountability, map violence/crime, report damaged infrastructure (streets, traffic lights, graffitti, etc).
  • Crisis Management
How people/governments rely on mobile technologies during crisis (elections, public safety, pandemics, food/medicine shortage, etc)
  • Crowdsourcing Government Services
        How governments can rely on citizens to improve government services.
  • Data Collection
How can governments and development partners use mobile initiatives to collect data on projects and programs? 

Contributors

Oscar Salazar

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