For UNDP Users

You should login with your UNDP e-mail and the same password you use for accessing your e-mail and other UNDP applications. OPAS is fully integrated with the UNDP Directory; Which is how UNDP users can continue to use the same password they use for every other UNDP application.

(i.e. Your username is your undp.address and password is the intranet password )

If you are facing difficulties logging in:

• Are you using your correct UNDP e-mail/password?

  If in doubt, go to UNDP Intranet and try logging in. If you cannot login then you should contact a UNDP HQ administrator, then try again once you are able to login at UNDP Intranet. Then try logging with OPAS with the same password.

• Logged in to UNDP Intranet but cannot login to OPAS?

  Then you are encouraged to contact the MDF-F Secretariat at mdgf.secretariat@undp.org or you can contact the IT Support for OPAS directly at opas@itsyn.com.

For Non-UNDP Users

• Are you using the correct username/password?

  You should have received an e-mail from OPAS when your account was automatically created the first time. Ideally, you should find this e-mail with your username and password and use this information to login. They should always work.

• Did you try resetting your password?

  You could try resetting your password by clicking the "Request new password" link above. Once activated, you will receive an e-mail which will give you a special link which you can use to login without entering any username/password. Once you are logged in, the first thing to do should be to change your password so you can login in next time. The link in the e-mail will not work except for the first time only for security reasons.

  To change your password once logged in:

  • Once you click the link in the e-mail, it should prompt you about the one time login you are about to make, click Login.
  • You should find yourself on the edit page of your account, so you can change your password (If you navigated away, you can reach this page by clicking My Account in the top menu and then clicking the Edit tab).
  • Scroll down and enter your new password in the Password field and repeat it in the Confirm password field.
  • Click Submit and you are done. You can logout and login again to verify that the new password works.

• Still having problems?

  Then you are encouraged to contact the MDF-F Secretariat at mdgf.secretariat@undp.org or you can contact the IT Support for OPAS directly at opas@itsyn.com.